OVERVIEW
Welcome to House of Olvia! The terms “we”, “us” and “our” refer to House of Olvia. House of Olvia operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). House of Olvia is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. However, colors or product appearance may differ from how they appear on your screen due to your device and its settings. All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities offered.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. House of Olvia reserves the right to accept or decline your order. Your order is not accepted until House of Olvia confirms acceptance. We must receive and process your payment before your order is accepted.
Your purchases are subject to return or exchange in accordance with our Return & Refund Policy, which does not limit your statutory rights as a consumer.
You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and stated in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs or import charges.
SECTION 5 – SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not liable for shipping and delivery delays, except where required by applicable law. See our Shipping Policy for more information.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by House of Olvia, its affiliates or licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial use only. The name House of Olvia, logos, designs and slogans are trademarks of House of Olvia or its licensors. Shopify’s trademarks belong to Shopify.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools and links “as is” and “as available” without warranties or endorsements. Your use of them is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
House of Olvia is powered by Shopify. All sales are made directly with House of Olvia. Shopify is not responsible for any aspect of transactions between you and House of Olvia.
SECTION 9 – PRIVACY
All personal information collected is subject to our Privacy Policy and Shopify’s Privacy Policy.
SECTION 10 – ERRORS AND PROHIBITED USES
We reserve the right to correct errors and update information at any time. You may not use the Services for unlawful, abusive, deceptive or harmful activities or to interfere with security features. We may terminate your access if you breach these Terms.
SECTION 11 – DISCLAIMER AND LIABILITY
The Services are provided “as is” and “as available”. To the fullest extent permitted by law, House of Olvia shall not be liable for any indirect, incidental or consequential damages. Nothing in these Terms limits your statutory rights as a consumer, including the legal guarantee on products.
SECTION 12 – GENERAL
If any provision is found unenforceable, the remaining provisions remain valid. These Terms constitute the entire agreement between you and House of Olvia. We may update these Terms at any time; continued use constitutes acceptance.
SECTION 13 – GOVERNING LAW
These Terms are governed by the laws of the Netherlands. This does not deprive you of the protection of mandatory consumer law in the country where you live.
SECTION 14 – CONTACT
Questions about these Terms should be sent to info@house-of-olvia.com.